§117.25(e) is two rules stacked on top of each other, and the second one is the one crews actually trip over.
Before every reserve or duty period you must have at least 10 consecutive hours free of all duty, measured from the moment you are released. Not from wheels-down, not from the hotel shuttle — from release. Everything you do after release (deplaning paperwork aside, that is duty) starts the clock.
Inside the 10 hours there must be a minimum of 8 uninterrupted hours of sleep opportunity. A 10-hour rest with a 90-minute shuttle, late room, and an early crew car can easily leave fewer than 8 uninterrupted hours — and that is a company problem to fix, not yours to absorb.
Before beginning any reserve or duty period you must have had at least 30 consecutive hours free from all duty somewhere in the past 168 hours (§117.25(b)). It is a rolling window, not a calendar week — a Monday–Sunday roster can still break it.
During a rest period the company cannot assign anything — including reserve availability, training, or administrative work (§117.25(a)). Answering scheduling emails is a duty. If it happens during your rest, the rest was never compliant.
Check your rest window against your showtime in the free Part 117 calculator.
Verified against eCFR 14 CFR 117.25. Educational only — your CBA may give you more.